SUPPORT

How can we help?

JobSearchOS brings opportunities, search criteria, application stages, follow-ups, and tailored materials into one workspace.

Signing in and sync

You can sign in with a supported account to sync search criteria, job sources, opportunities, workflow state, and notification preferences. If sign-in fails, confirm that your device has a network connection and try the most recent sign-in link or provider prompt.

Job searches and notifications

Review your active criteria and enabled sources in Settings before running a search. Push notifications require system permission and a signed-in account. Notification timing, fit threshold, quiet hours, and delivery frequency can be changed in Settings.

Email updates

Connecting Gmail or Outlook is optional. JobSearchOS requests read-only access to identify job alerts and application updates; it cannot send, delete, or archive your messages. You can disconnect an inbox from Email Updates in Settings.

AI features

Hosted AI insights and resume tailoring are optional and require separate consent. You can disable either feature, adjust retention, or export stored AI insights from Privacy & AI settings.

Purchases

If an AI-credit purchase does not appear, confirm you are signed into the same JobSearchOS account, reopen Settings → AI Credits, and use the available restore or refresh control. Apple processes App Store purchases.

Contact support

Email support@makealeft.app. Include your device type, operating-system version, app version, and a short description of the problem. Do not send passwords, authentication links, resumes, or other sensitive documents.